Privacy Policy

This Privacy Policy describes how information about you is collected, used, and disclosed by The Village Cooks and our subsidiaries and other affiliates (collectively, “The Village Cooks,” “we,” “us,” or “our”) when you access or use our websites, mobile applications, or blogs (collectively, the “Sites”) or otherwise interact with us.

The Village Cooks reserves the right to change or modify this Privacy Policy at any time and at our sole discretion. If we make changes to this Privacy Policy, we will provide notice of such changes, such as by sending an email notification, providing notice through the Sites, or updating the “Last Updated” date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy whenever you use or access the Sites or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

COLLECTION OF INFORMATION:

As you use our websites and mobile applications or interact with us, we collect information about you and the services you use. The information we collect falls into three main categories: (1) information you voluntarily provide us; (2) information we collect from you automatically; and (3) information we collect from other sources.

Information You Provide to Us:

We collect the information you provide directly to us. For example, we collect information when you register for a The Village Cooks account, participate in any interactive features of the Sites, subscribe to a newsletter or email list, participate in a survey, contest, promotion, or event, apply for a job, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us.

The types of information we may collect from you include:

(a) Account Information: Your name, email address, password, postal address, phone number, household info, delivery, and dietary preferences, the day and month of your birthday, demographic information (such as your gender), and any other information you choose to provide to us or a marketing or data partner.

(c) Information About Others: The names and email addresses of gift recipients when you purchase gifts through the Sites or invite friends or family to try the Sites or Products.

(d) Other Information You Choose to Provide: When you participate in a survey, contest, promotion, or interactive area of the Sites, or when you request technical or customer support.

Information We Collect Automatically:

When you access or use the Sites, the types of information we may automatically collect about you include:

(a) Log Information: When you visit the Sites, our servers automatically record certain log file information, such as your Internet Protocol (“IP”) address, operating system, browser type and language, referring URLs, access times, pages viewed, links clicked, and other information about your activities on the Sites.

(b) Mobile Device Information: We collect information about the mobile device you use to access or use the Sites, including the hardware model, operating system and version, unique device identifiers, mobile network information, and information about your use of our mobile applications. With your consent, we may also collect information about the location of your device and access and collect information from certain native applications on your device (such as your device’s camera, photo album, and phonebook applications) to facilitate your use of certain features of the Sites. For more information about how you can control the collection of location information and/or our access to other applications on your device, please see “Your Choices” below.

(c) Information Collected by Cookies and Other Tracking Technologies:

When you visit our website, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by us or our online data partners or vendors to associate these activities with information they or others have about you, including your email address, mailing address, and/or phone number. We (or service providers on our behalf) may then send communications and marketing to these addresses. You may opt-out of receiving this advertising by following the steps under “Your Choices” below.

Cookies are small data files stored on your hard drive or in device memory that help us improve the Sites and your experience, see which areas and features of the Sites are popular, and count visits. Web beacons are electronic images that may be used in the Sites or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see “Your Choices” below.

Information We Collect From Other Sources:

Some information we collect is from unaffiliated sources, including in some cases information that is publicly available, provided by or purchased from marketing business partners, or present on social media platforms. We combine that with information we collect directly. For example, we may collect information about you when you post content to our pages or feeds on third-party social media sites, or if you use credentials (e.g., username and password) from a third-party site to create or log into your The Village Cooks account. We may also collect or license information about you from other companies and organizations, such as information aggregators or event or promotion co-sponsors, including to supplement information that we receive from you. By gathering additional information about you, we can correct inaccurate information, enhance the security of your transactions and help prevent fraud, and give you product recommendations and special offers that are more likely to interest you.

Use of Information:

We may use information about you for various purposes, including to:

(a) Provide, maintain, and improve the Sites and Products;

(b) Manage your account and send you related information, including confirmations, updates, technical notices, security alerts, and support and administrative messages;

(c) Respond to your comments, questions, and requests and provide customer service;

(d) Communicate with you about the Sites, Products, recipes, services, offers, surveys, events, and other news and information we think may be of interest to you;

(e) Monitor and analyze trends, usage, and activities in connection with the Sites;

(f) Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of The Village Cooks and others;

(g) Personalize and improve the Sites and provide advertisements, content, and features that match your profile or interests;

(h) Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;

(i) Link or combine with information we get from others to help understand your needs and provide you with a better experience; and

(j) Carry out any other purpose for which the information was collected.

The Village Cooks is based in the United States, and the information we collect is governed by U.S. law. By accessing or using the Sites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Sharing of Information:

We may share information about you as follows or as otherwise described in this Privacy Policy:

(a) With vendors, consultants, and other service providers who need access to such information to carry out work or perform services on our behalf;

(b) We may make our postal address list available to certain third parties we believe may offer products or services of interest to you;

(c) When you participate in the interactive areas of the Sites or interact with us on third-party social media sites, certain information that you provide may be displayed publicly, such as your name, photos, and other information you choose to provide;

(d) In response to a request for information if we believe disclosure is in accordance with or required by, any applicable law, rule, regulation or legal process;

(e) If we believe your actions are inconsistent with our Terms of Use or other policies, or to protect the rights, property, or safety of The Village Cooks or others;

(f) In connection with, or during negotiations of, any merger, acquisition, sale of assets or any business, other change of control transaction or financing;

(g) Between and among The Village Cooks and any current or future parent, subsidiary, and/or affiliated company; and

(h) With your consent or at your direction.

We also may share aggregated or de-identified information, which cannot reasonably be used to identify you.

Social Sharing Features:

The Sites may offer social sharing features and other integrated tools, such as the Facebook, Twitter, LinkedIn, and Instagram buttons (e.g., “Like,” “Tweet,” and “Share”), which let you share actions you take on the Sites with other media. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Advertising And Analytics Services Provided By Others:

Interest-Based Ads:

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons, and other technologies to collect information about your use of the Sites and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests